For teams on Gong · Design partner program · 8 seats
Skill Spark connects to Gong, takes the calls you choose, and turns them into a training course that's ready to deploy.
You can see which calls went sideways and why. That part takes an afternoon.
Someone listens back, takes notes and starts a deck. Then it waits for review.
The course may deploy weeks later. If you deal with compliance, ramp time and other time-sensitive factors, this matters.
From a Gong call to a course in under 30 mins
Connect Gong and choose the calls you want to train on, for one rep or the whole team.
Include your playbook or policy so the course teaches your way of doing it.
Skill Spark drafts the outline, slides and quiz. You edit and approve.
Send it to your LMS or ours, and track completion by person.
An interactive walkthrough. Takes about two minutes.
Every day between spotting a problem in Gong and training on it, the same call keeps happening. Put in your numbers.
Example numbers shown. Change them to yours. We assume a 30-minute build, which is what one call center client reported building from their own documents. This is an estimate, not a guarantee.
Design partner program
We're working closely with a small group of first users, and teams on Gong are our top priority. You get the full platform for 90 days. We get to learn what to build next.
A case study is optional. Nothing is published without your written approval.
Apply for a seatYour documents don't leave, and they don't train anyone else's model.
What Skill Spark can read in your Gong account, and what it can't.
Nothing reaches your team until you've reviewed and approved the course.
SCORM export, or use ours.
For this version, yes.
Gong shows you what's happening on your calls. Skill Spark picks up from there: it turns the calls you choose, plus your own playbook, into a finished course you review and deploy.
Read-only access to the calls you select. Skill Spark can't change anything in your Gong account.
They stay contained. Your calls and documents don't leave, and they don't train anyone else's model.
Pricing isn't set yet. Working out what this is worth to teams like yours is part of what the program is for. The 90 days are free, and there is no obligation to buy.
A kickoff call, two feedback calls, one survey and a day-90 call. Plus whatever time you spend building courses you needed anyway.
Tell us a little about your team. After you submit, pick a time for a 30-minute walkthrough.