Connect Skill Spark to your Gong account and turn call insights to identify critical skill gaps, build training to close them and measure improvement – in 30 days or less. We are opening a small number of design partner seats before it goes on sale.
Already a Skill Spark customer? Add your API in your integrations panel to activate.
Three reps handle the same objection three different ways, and you have the data to prove it. Knowing isn't the hard part when you have instant call insights.
Traditional updates might take weeks. Or maybe you're using another AI software to fill in the gaps.
The fix goes in the update queue, the quarter ends, and the pattern you spotted in March is still on the calls in June. Your insights are powerful, but scaling them into learning is still slow.
You pick one or more Gong call transcripts.
You can upload relevant SOPs or source documents so the AI understands the business context and avoids inventing details.
The integration searches the transcript to identify skill gaps, recurring themes, and suggested coaching topics.
SkillSpark generates a course outline, slide content, and assessment questions tailored to the issues surfaced in the calls.
The system creates editable narration for each slide (voiceover expands on slide points rather than simply reading them).
The platform can enforce listening (users can't skip ahead until audio completes) and includes configurable quizzes.
Publish natively in SkillSpark or export as SCORM/PowerPoint for use in existing LMSs.
Human review and QA steps are included (UI prompts and review screens) to validate the auto-generated training before publishing.
Use case: every three weeks, SkillSpark pulls coaching scorecards, tracker hits, topic and sentiment signals, and call statistics from your customer's Gong workspace. It identifies the team's largest skill gaps, maps them to skills in our proprietary role-based library, and generates a targeted micro-course that your manager approves and assigns. The next cycle then measures whether your calls improved.
Pulls Gong calls, scorecards, trackers, and sentiment signals.
Ranks core skill gaps and maps them directly to the 464-skill library.
Automatically builds a targeted micro-course scaffolded by a skill doc.
Manager reviews the structured curriculum and assigns to the team.
Calculates call performance in the next cycle to evaluate skill lift.
Before general release we want feedback from real companies with real calls.
Two 45-minute feedback calls · one 10-minute survey · a case study we publish only if you approve it · a 30-minute conversation when we launch.
90 days of full access, free · your founding rate locked for 12 months · your first course built with you · no obligation to buy.
You use Gong today and own training/enablement/contact center ops · you have at least one SOP or playbook · you can authorise the Gong connection (or know who can) · you can commit to the two calls.
Tell us about your team and what you want to improve. We'll review your request and follow up with next steps.
Already a SkillSpark customer? Enter your API in your integrations panel.
Not ready for that? Book a 20-minute demo and bring a playbook — we will run it live.
No obligation to purchase. Case study publication requires your written approval; anonymized-by-industry available on request. Beta access covers the Gong integration for 90 days from onboarding and requires an active Gong subscription. Gong is a trademark of Gong.io, Inc.; SkillSpark AI is not affiliated with or endorsed by Gong.io, Inc.
Accordion, all closed by default — section added for now, to be finalized.